AcroCleaner.

The AcroCleaner is not an uninstaller and should NOT be used as such. Adobe provides the utility as a least resort to repair machines after a failed or partial uninstall. Always uninstall products via standard, supported methods.

The Adobe Reader and Acrobat Cleaner Tool removes a standalone installation of Reader or Acrobat, including any leftover preferences and settings remaining after a standard program uninstall.

While most installs, uninstalls, and updates operations happen without incident, there are cases where a user may not be able to complete such tasks due to some registry or file conflict on the machine. This is particularly problematic when permissions set on plist entries or files prevent the successful installation of new installs and/or updates. The cleaner tool fixes such issues by cleaning up corrupted installations, removing or fixing corrupted files, removing or changing permissions registry entries, etc.

Note the following:

• The tool provides options for removing problematic Acrobat items only while leaving Reader untouched and vice versa.
• The tool cannot be used with any Creative Cloud products or Acrobat delivered with CS products. It can only be used for standalone versions of Acrobat and Reader.
• In some scenarios, the cleaner tool for Windows might affect some preferences common between Acrobat and Reader. Therefore, when both Acrobat and Reader products are installed on machine, Adobe recommends the remaining installed product be repaired after running the cleaner Tool.

Downloads

By downloading the software listed below, I acknowledge that I have read and agreed to the terms of the Adobe PDF Test Toolkit License, the Adobe.com Terms of Use and the Adobe Online Privacy Policy.

EULA

https://www.adobe.com/go/labs_privacy_policy

https://www.adobe.com/go/labs_term_of_use

The following is available for Acrobat and Reader (the Cleaner works with both apps):

64-bit products only:
Feb 9, 2021: 64-bit installer, all tracks. NOTE: Because Acrobat and Reader are delivered via a single installer for the 64-bit release, the Cleaner user interface only shows the ‘Acrobat’ string even when being used with Reader.

32-bit products only:
June 10, 2015: All tracks
June 17, 2013: 10.x-11.x
June 17, 2013: 9.x

User interface usage

1. Verify you have run the product uninstaller. The Cleaner tool is NOT an uninstaller.
2. Double click the cleaner exe file.
3. Verify you want to continue, and choose Next.
4. Accept the EULA and choose Next.
5. Choose the standalone product to clean and choose Next.

Note

If the product is not found, then Acrobat/Reader is cleaned from the default installation location at ProgramFilesFolder\Adobe\Acrobat *.* folder. The user is also given an option to select and add any other additional installation.

6. If more than one product is detected, choose which product to remove and whether or not to remove any files that may be shared between Adobe Reader and Acrobat.
7. Choose Clean Now. Cleanup begins.
8. When finished, restart the machine.

FAQ

How do I uninstall the tool?

To uninstall the tool, just delete it.